Incident Management

Identify and record information immediately when an incident occurs; and facilitate the complete incident life-cycle to closure with the integrated Incident Management module.

Using best practice techniques and state-of-the-art technologies, EXP and ABS Consulting help clients determine the root cause of an incident, prevent its recurrence, and promptly restore the confidence of workers, management, regulators, and the public.

The Solution

EXP and ABS Consulting have joined forces to offer a comprehensive approach to Incident Reporting, Investigation, Root Causes Analysis (RCA) and Action Item Management. Our Incident Management software is a web-based system designed to capture, analyze and report all adverse impacts to an organization.

Our Incident Management and RCA product is the most powerful web-based solution on the market and provides extensive incident management tools, statistical analysis and board room quality management dashboards. EXP’s automated processes, notifications and real-time reporting give EHS Managers and Executives the information and power to implement and monitor change.

Application Components

Initial Notification – Collect the data necessary to record and notify the organization of an incident
Investigation – Collect all information required to properly execute and close an investigation
Root Cause Analysis – Perform RCA within the ABS Consulting Root Cause Methodology. The ABS Consulting Root Cause Map™, associated content, and reporting is integrated within the application
Action Items – Assign and track Action item requirements originating from an incident. The Action Items component contains an extensive set of reporting dashboards to track completion and ensure compliance.
Approval – Approve / sign-off on the incident after all supporting requirements are complete.
History – Compile an audit history of all changes made to the incident record
Reporting – Report on all information captured within the incident application including ABS Consulting RCA reporting
Flexible Workflow – Fully configurable workflow, notifications and reminders to facilitate and ensure compliance

Functionality & Highlights

Global – Centralized system (multiple language support)- One system for all incidents, events, investigations, recommendations, root causes and action items
Automated – Email notifications and reminders utilized throughout the application to facilitate Incident Recording, Investigation & RCA completion
Government Reporting – Flexible classification system – OSHA, EU, ABS Consulting or any other standards
Best in Class – ABS Consulting Source™ Root Cause Methodology
Drive Change – Action Item generation, notification and tracking
Real-time – Reporting and management dashboards
Security – Role-based security and full audit trail of all system changes
Interfaces – Data import and export capabilities (both manual and automated)
ROI – Reduction in loss and costs related to safety and training
Transparency – Standardized usage and accountability for stakeholders, employees and investors
Integration – With EXP System such as: Site Safety Statistics, Observations, Risk, and Action Items. For more information about the benefits of Integration click here.